Frequently Asked Questions

If you do not find the answer you were looking for, please contact us. Tutorial videos are also available on our website and YouTube channel.

Explore our glossary for FSC specific and industry-related terms.

General Questions

Industry

What is the process for filing a warranty claim?: Submit a warranty claim online here.
Do Freedman Seating products meet the Buy America requirements?: Yes, we are proud to manufacture in the USA and therefore contribute toward Buy America content.
Does Freedman Seating design seats?: Freedman Seating designs, tests and manufactures our products on site in Chicago, IL.
Does Freedman provide hardware to install seats to the vehicle?: No, Freedman Seating only provides hardware to assemble seats (i.e. assemble seat to base frame & leg to base frame). Freedman does not provide installation hardware or instructions. If the seat was purchased through a dealer or installer, please check with them.
Does Freedman have “How to guides/videos”?: Yes! Go here.
How do I request upholstery samples?: Follow this link to request swatches of our in-stock vinyls and fabrics.
What should I use to clean Freedman seats?: Please review to cleaning and disinfecting guides provided by upholstery manufactures. View guides here.
Does Freedman provide instructions to install seats to the vehicle?: No, Freedman does not provide installation hardware or instructions. If the seat was purchased through a dealer or installer, please check with them.