Home Test Lab FSTL Customer Satisfaction Survey FSTL Customer Satisfaction Survey Date of Service MM slash DD slash YYYY Work Order No(s) Company Responder Email* Courtesy, Competency, and Professionalism of the FSTL staff. Excellent Good Fair Poor Timely Scheduling and on-time completion of your test. Excellent Good Fair Poor Quality and thoroughness of services provided. Excellent Good Fair Poor Thoroughness, accuracy, and delivery of test reports. Excellent Good Fair Poor Clarity and completeness of test reports. Excellent Good Fair Poor Your confidence level in the validity of the test results. Excellent Good Fair Poor Overall, how would you rate the service you received at FSTL? Excellent Good Fair Poor Additional CommentsWhat could we have done to serve your needs better?EmailThis field is for validation purposes and should be left unchanged.